Last Updated: December 2025
At Indihandmades, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on our website www.indihandmades.com.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to improve your shopping experience and deliver products safely.
a) Personal Information
We may collect the following data when you place an order or contact us:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- WhatsApp number
- Payment details (processed securely by payment gateways)
b) Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Device information
- Browser type
- Pages viewed
- Time spent on the website
- Cookies and tracking data
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and deliver your orders
- To send order confirmations & updates
- To provide customer support
- To respond to queries via email or WhatsApp
- To improve website performance and user experience
- To send promotional offers (only with your consent)
- To prevent fraudulent activities and ensure security
3. How We Share Your Information
We do not sell or trade your personal information.
However, your data may be shared with trusted third parties only when necessary:
- Courier & shipping partners (for delivering your orders)
- Payment gateways (for secure transactions)
- Analytics tools (to improve website performance)
- Customer support services (if used)
All third-party partners follow strict data-protection standards.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve page loading speed
- Store your cart information
- Keep you logged in
- Personalize your browsing experience
You can disable cookies anytime through your browser settings.
5. Data Protection & Security
We implement industry-standard security measures to protect your data:
- SSL encryption
- Secure payment processing
- Restricted admin access
- Regular monitoring for vulnerabilities
While we take all precautions, no internet transmission is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold
- Request corrections or updates
- Withdraw consent for marketing
- Request deletion of your information (where legally allowed)
To request any of the above, contact us at:
📧 help.indihandmades@gmail.com
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of other websites.
8. Children’s Privacy
Indihandmades does not knowingly collect data from children under 13 years of age.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on this page.
10. Contact Us
For questions, concerns, or privacy-related requests, contact us:
📧 help.indihandmades@gmail.com
📞 +91 8261025669
🌐 www.indihandmades.com
📍 Nagpur, Maharashtra, India